CALDIA Employer Assistance Package (EAP)

What is CALDIA EAP?

Supporting the Mental Health and Wellbeing of Multicultural and CALD Employees

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The CALDIA EAP is a confidential, culturally responsive counselling and support program designed for employees from Culturally and Linguistically Diverse (CALD) and multicultural backgrounds.

We help employers build mentally healthy, inclusive workplaces by providing employees with safe, culturally sensitive spaces to talk about personal or work-related challenges.

info@caldiarehab.com.au

Why CALDIA EAP?

Employees from CALD backgrounds may face:

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    Language or communication barriers

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    Stigma around mental health

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    Racial discrimination or cultural misunderstandings

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    Family and intergenerational pressures

Our EAP provides accessible, multilingual, and trauma-informed support that understands and respects these unique experiences.

What We Offer

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Confidential Counselling

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  • One-on-one sessions (online, phone or in-person)
  • Culturally matched or bilingual counsellors available
  • Therapy approaches that suit cultural needs

Manager Support

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  • Help navigating cultural complexities in the workplace
  • Advice on how to support diverse teams
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Crisis Response

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  • Immediate support after critical incidents (e.g. workplace trauma or racism)

Workshops & Education

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  • Managing stress and burnout
  • Navigating bicultural identity
  • Dealing with racism or workplace microaggressions
  • Family dynamics and migrant experiences
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Resources

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  • Multilingual handouts and videos
  • Monthly wellbeing tips
  • Easy-to-understand mental health info

How It Works

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    Employees self-refer — completely confidential

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    Services available after-hours and on weekends

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    Multilingual helpline and hybrid access (online & onsite)

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    No HR approval needed

For Employers

CALDIA EAP helps you:

  • 01

    Improve staff wellbeing, retention, and productivity

  • 02

    Fulfil diversity, equity and inclusion (DEI) commitments

  • 03

    Create a culturally safe and supportive work environment

We also provide usage reports and feedback insights (de-identified).

Package Options

  • One star

    Essential

    3 counselling sessions per employee/year

  • Two stars

    Enhanced

    6 sessions, workshops, and reports

  • Three stars

    Comprehensive

    Unlimited sessions, DEI consultancy, tailored workshops

Tailored packages available.

Get Started

Book a free consultation to explore how CALDIA EAP can support your team.

info@caldiarehab.com.au